At Iron Life, we strive to ensure our customers are fully satisfied with their purchases. However, if you're not completely happy with your order, please review our refund policy below:
-
Eligibility: Refunds on marathon passes are only granted in exceptional circumstances and require approval from the Iron Life team based on a valid and genuine reason.
-
Refund Process: To initiate a refund, please contact our customer support team at info@ironlife.in with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Refund Timeframe: If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 days.
-
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all this and still have not received your refund, please contact us at info@ironlife.in.
Contact Us For any questions or issues regarding our refund policy, please contact us at info@ironlife.in.